Help

For your company’s privacy and safety, Experian does not offer any online reports listing actual supplier names in their business credit reports; this is done this way because anyone, including your competitors and other creditors, can purchase your report without your permission. For example, if your company is 60 DBT (days beyond terms) with “ACME CELL COMMUNICATIONS”, the entry may appear as “TELECOM ... 60DBT” If you don’t recognize a supplier by their business category, last 4 digits of the account number, or other report element, then you’ll need to issue a dispute/inquiry.

Use the "Contact us" link found at the bottom of our Help page for more information.

If a supplier you deal with isn’t listed on your business credit report, it’s most likely because the supplier doesn’t report your business payment history to Experian. Your business payment history is one of the factors upon which your business credit report and score are based. However, not all suppliers report to business credit reporting agencies like Experian. In fact, of the more than 500,000 suppliers extending credit, only about 10,000 report. Only by working with suppliers who report can you improve your business credit report and score.

Experian includes a section titled: “Don’t see all your business trade and financial accounts listed here? Tell us who your supplier or financial vendor(s) are so that we may contact them.” in its Business Credit Advantage subscription report. If you’re a Business Credit Advantage subscriber, please take a moment to provide us with your non-reporting suppliers by returning to your report and clicking on that link.

Business public records are records of actions or incidents filed or recorded with a government agency for tax and other regulatory requirements. These records are made available to the public to better protect the interests of the filer. Public records include: Bankruptcies, Liens, Judgments and Collections.

Financial services, insurance, real estate, legal and professional services, telecommunications, transportation, Fortune 1000 companies and small businesses use public records to reduce business credit risk and manage liability and fraud.

Experian uses standard industry and government guidelines for keeping data on file. Expiration dates for data ensures that the information presented in our reports is current enough to create an accurate picture of financial health. Bankruptcies remain on file for 10 years after the filing date. Judgments for 7 years after the filing date. Tax liens for 7 years after the filing date. Collections remain on file for 6 years and 9 months after the last report date. UCC filings for 5 years after the last filing date. Bank, government and leasing data for 36 months. Trade data for 36 months after the last report date. Credit inquiries for 9 months.

Experian requires minimum information to generate a score; so if a business doesn’t meet these requirements, a score is not generated. Minimum information is at least one tradeline and/or one demographic element.

If you believe that your company's Experian report contains inaccurate or outdated information, you can initiate an update to your company details by using Experian's www.BusinessCreditFacts.com/update website.

Owners or officers of a business who are reviewing or monitoring their own report will conveniently find a "Submit data dispute" function at the bottom of their online company report.

When you submit a business dispute, a Commercial Relations Agent is assigned to conduct a thorough investigation of your credit file. Depending on your request, the investigation may take about a month or, in complex cases, longer. Your request will go through several steps before being completed:

1. The request is received and logged, pending assignment. In this phase, your email has been read and posted to the Commercial Relations case management repository. All documents you have provided are also stored in the repository. Cases are logged in the order received and placed in queue to be assigned to an agent. Experian automatically escalates disputes regarding bankruptcies for prompt attention. Cases are typically assigned to agents within 5 to 7 business days.


2. Next, the request is assigned to an agent, in queue to be worked in order of date received. Once an agent is assigned, your case will be queued to be worked in the order of the email “sent” date. First come, first served. Expect your case to be queued for a few days to two weeks.


3. The next stage, when the investigation is in progress with an agent, your file is first reviewed to confirm that the data in your file relates to only your business. This process can sometimes be complicated and take a long time. The agent confirms, using public record sources, the acceptable variations of addresses and business names to be included in your file. It is always helpful to provide all current and past names and addresses in your dispute so this portion of the investigation is done quickly and accurately. Depending upon the type of changes requested, this process may occur over several days or weeks, with changes becoming visible to you as the agent processes them. In all situations, the agent is only authorized to make changes that are verified by supporting documents. Until you are notified that your case is closed, continual changes may occur.


4. In some, but not all cases, the agent will reach out to verify your disputed items with the reporting organization. For example, in the event your dispute involves creditor trade payment data or legal filings, the agent will contact Experian data providers on your behalf to support your disputed items. Your dispute status will be: case is awaiting information from external trade, legal data reporter, or internal contributor. During this phase, Experian is required to provide the data reporter ten business days to reply. The status of your case may change if the data reporter replies promptly, or the case may take longer if there is back-and-forth communication.


5. When the agent updates your credit file, your case status will be: awaiting report production to confirm updates. After updates are made to your file, a revised credit report, score etc. is generated. This process generally takes one business day, but in same rare cases, may take as long as one month. In many cases, the production processes run over the weekend.


6. When the production process has completed, your case is closed. Please see email from businessdisputes@experian.com for more information. Before the agent closes the case, they will review a current version of your credit report. Remember that the agent is only authorized to make updates that they can verify through supporting documentation. In some cases, the report will be under a new BIN. The agent will compile and send an email describing the updates made along with other pertinent information. You should have an email from businessdisputes@experian.com. The email will include your case number and the current Experian BIN for your business credit report.

Should you have questions regarding your dispute, please feel free to contact Experian Commercial Relations at BusinessDisputes@experian.com or 888-211-0728 to speak to an agent.

Experian business credit scores range from a low of 1 to a high of 100. The average business credit score is a 62.

Experian generates its scores based on a proprietary algorithm that compares your business with other businesses on:

• Payment behaviors
• Public record information like Liens, Judgments, and Bankruptcies
• Specific industry
• UCC filings
• Years in business
• and a variety of other information

Paying bills on time is not the only factor used in determining a score.

Experian has introduced the Business Credit Score Planner™ that allows you to plug in specific information like your: lines of credit, amounts owed, payments past due, etc. to see how even a small late payment, or using a lot of credit from just one supplier, or other single item can affect your score. Try our Business Credit Score Planner at www.BusinessCreditFacts.com/ScorePlanner and see how making minor changes can have a positive impact on your score.

Checking your business credit report does not affect your business credit score. Pulling your own business credit report is considered a soft inquiry. Soft inquiries do not affect your business credit score, and they are not revealed to potential lenders or creditors.

Experian's Business Credit Score (Intelliscore Plus^SM) is determined through a statistically derived algorithm that determines risk based on multiple factors:

• Credit: number of trade experiences, balances outstanding, payment habits, credit utilization, trends over time
• Public records: recency, frequency and dollar amounts associated with liens, judgments, bankruptcies
• Demographic information: years on file, Standard Industrial Classification code, business size

It is not uncommon for a business credit score to fluctuate slightly. Experian’s proprietary model for business credit scores looks at over 140 modeling variables to derive the business credit ranking score, so there are other factors beyond what is displayed on the business credit report that can cause a score to slightly change or shift.

Factors include, but are not limited to:

• The presence of derogatory public records on the business profile, such as collections, liens, judgments and bankruptcies
• The status, recent status, frequency and dollar amounts of any applicable liens, judgments, or bankruptcies
• An increased trend in slow payment of obligations
• An increase in the number of business credit inquiries or applications that are generated by the business or owner
• The number of trade experiences, balances outstanding, payment habits, credit utilization, and trends over time
• Years in business, line of business or Standard Industrial Classification (SIC), size of business and other demographic data

In today’s challenging economy, the risk of slow pay turning into no pay is all too real. Experian’s Financial Stability Risk Rating focuses on the small percentage of companies that are at higher risk for filing bankruptcy or simply reneging on obligations.

Identifying financial stability risk involves utilizing a wide range of Experian data — from trade experiences and collection agency reporting to derogatory public records and business firmographics. All data elements are third-party-verified, with no self-reported information allowed.

Ratings range from a Low Risk Rating of 1 to High Risk Rating of 5.

The table below shows the percentile ranges associated with each risk class and the bad rate for the risk class.

Since 2011 credit managers have had access to the Financial Stability Risk Rating from Experian as an additional factor used in extending credit.

A good Financial Stability Risk Rating may result in credit being extended even if the business credit score is weak since the likelihood of the business defaulting on payments or going bankrupt is low. The credit manager may decide to accept slow pay as long as they conclude that they will get paid.

Please review our Annotated Sample Report to help you understand the different sections in the reports. You can click on any of the blue text (without underlines) to pull up the glossary definition of that keyword.

Other report content questions are handled through our Online Helpdesk. Our representatives will review your question(s) and direct you to the proper help information or department(s) that may be able to assist you. Be specific about the issues or questions you have when contacting us.

Use the "Contact us" link found at the bottom of our Help page for more information.

This website utilizes color icons to show, in graphical terms, individual items that may impact the overall creditworthiness of a company. Good (), caution (), and warning () are our choice of icons. Below is how we determine which icon to show based on specific criteria for each item.

Businesses Scoring Worse:
75% to 100% = ; 50% to 74% = ; < 50% =

Bankruptcies:
0 filed = ; 1 or more filed, 0 active = ; 1 or more active =

Liens:
0 filed = ; 2 or less filed = ; > 2 filed =

Judgments:
0 filed = ; 2 or less filed = ; > 2 filed =

Collections:
1 or less filed and 0 active = ; 4 or less filed and 1 or less active = ; more than one active or more than 4 filed =

Yes, there is a glossary of terms used on this website. You may want to print this glossary and keep it with any printed reports you purchase. Click here to see our glossary of terms.

Signing up is fast and easy. You sign up by clicking on the Login link located on the top right of most of our pages and following the Create account route. You don’t have to be registered first to locate a company in our database. Non-members interested in purchasing a report will automatically be directed to login or register.

You may use the following credit card types here: American Express, Discover, MasterCard, and Visa.

Please use the "Contact us" link found at the bottom of our Help page.

Please use the "Contact us" link found at the bottom of our Help page.

Please use the "Contact us" link found at the bottom of our Help page.

Experian collects sales taxes for registrants of this website with billing addresses in certain states. The list of those states is available on our Registration and MyAccount pages.

If you are tax-exempt, you can apply to be exempted from paying sales tax on future purchases.

Please use the "Contact us" link found at the bottom of our Help page more information.

Yes, the cached copy (the copy you originally saw) is available for seven days following the purchase by using the Dashboard functions on the site.

Microsoft’s Internet Explorer (IE) typically is not set to print background color or images, including table cell colors. On IE's Print Preview, our color charts will show as white table cells with black text. To get the table cells colored backgrounds to print, click on the browser’s Tools menu. Select Internet Options, then click on the Advanced tab. Scroll down to find the Printing heading and check the box called Print Background Colors and Images. This setting affects both page backgrounds and table cell backgrounds.

Alternatively, you can email yourself a PDF copy of the report and print that version; use the ’EMAIL REPORT’ button found at the bottom of all of our reports. PDF readers generally print all elements/backgrounds displayed in the report.

The system is available 24 hours a day, 7 days a week.

This website has been designed and tested to work with the current revision browsers including: Microsoft’s Internet Explorer, Edge, Safari, Chrome, Opera and Firefox. Your browser must be configured to allow for session cookies and javascript; by default, all of these browsers automatically accept session cookies and javascript. If your browser is not configured to accept session cookies or javascript, please update your browser settings to accept these on our website, or contact your support specialist.

You can start using this website today by accessing us through your Web browser. There is no additional hardware or software to purchase or install.

Yes. Search using an Experian BIN here >>.

By reviewing public records and other business information, companies save every year on the costs of acquiring new business and managing liability and potential fraud. Reviewing public records and other business information also establishes sound business relationships that can extend for years.

Experian provides value by delivering timely and accurate data with nationwide coverage. Experian offers competitive low prices and easy-to-read reports.

This website provides access to Experian’s business database in real time. Experian receives public record information from government and vendor sources on a daily, weekly, monthly or quarterly schedule.

Once Experian receives public record updates from the government or vendor sources, turnaround time for formatting, cleansing and loading data is generally 48 to 72 hours. Turnaround time for bankruptcy reports being available online is typically within 24 hours of the original filing.

This website accesses Experian’s business database in real time. Experian collects credit obligation information from thousands of businesses nationwide. These businesses are typically the suppliers or lenders with which a company has existing financial relationships.

Experian also collects legal filings from the various local, county and state courts across the United States. Company background information is collected from a variety of independent firms. Experian does not display information directly from a company about its business, unless that information has been verified.

This website provides access to Experian’s business database. Experian provides tax liens, judgments and bankruptcies on businesses nationwide.

This website provides access to Experian’s business database. Experian uses leading technologies to format, cleanse and load data that is acquired directly from government sources and industry leading vendors.

Our small business website does not provide access to Experian's personal credit information. You can call Experian's National Consumer Assistance Center at 888-397-3742 for questions regarding your personal account. To learn more about Experian's personal credit division, please go to Experian's Web site at www.experian.com.

Please review our 'Common questions' listed at the start of this Help page.

A Business Credit Advantage plan is a self-monitoring tool that permits you unlimited access to your business credit report and score. An invaluable tool for proactively managing your business credit, Business Credit Advantage provides a fast, economical way to access your company’s business credit report and guard against identity theft. Ongoing knowledge of exactly what's in your company's credit report ultimately can help your business optimize future growth, from building capital to gaining customers.

The Business Credit Advantage report is the most complete credit report we have on your business. You will have unlimited access to your report for a full year. When we obtain additional information throughout the year, it will be automatically reflected in the online report. You will have access to this latest report for as long as your Business Credit Advantage subscription remains active. See sample report.

For specific questions about our business identity monitoring, please read our 'Business identity monitoring' help section presented further down this page.

No. You will need to purchase a separate Business Credit Advantage subscription plan for each location that you would like to monitor.

Our retail annual price for Business Credit Advantage is $199/year. This includes unlimited access to your most complete report, email alerts on changes, business identity protection, custom score improvement tips and a unique view of your financial and trade accounts, including Small Business Financial Exchange (SBFE^®) Trades. If your report does not contain financial consortium data, your subscription may be eligible for a $10 discount.

Approximately 30 days in advance of the annual charge we will notify you by email of the pending renewal. Approximately three days before the end of your subscription period we will automatically renew your subscription. You will be notified by email to the status of your plan.

Experian checks for bankruptcies every day and checks for trade and public record changes every week.

Although Experian checks every day for bankruptcies and every week for trade and public record changes, you will receive an email alert only when one of your chosen companies has a negative credit experience. For some companies having financial or legal trouble, the email alerts could occur every week. For others experiencing a temporary problem, the email may come only for a few weeks and then stop. If a company is doing well, you probably will not receive any emails.

In order to receive uninterrupted emails from us, please add: ExperianHelpdesk@SmartBusinessReports.com, Monitoring@SmartBusinessReports.com, and ExperianSubscriptionBilling@SmartBusinessReports.com to your “approved senders” list.

Please use the "Contact us" link found at the bottom of our Help page if you’d like us to send you a test email.

The email alerts are generally sent on Tuesdays.

Experian relies on new public record data and trade data from a number of outside sources, including court data from various municipalities. Unfortunately, sometimes there can be a delay by the courts and other outside sources in sending Experian this data. However, as soon as Experian receives new company data, the information is dated as per the time of the event and included in the Tuesday emails.

An email alert is sent out if a new public record is generated on your selected company. The public record could be a bankruptcy, a legal judgment, a tax lien, or a Uniform Commercial Code on a piece of equipment. An email alert is also sent out if a trade partner submits derogatory trade information on the company such as slow payments or a credit write-off.

Trade payment is the most frequent type of alert.

There is no typical experience for a company. In most cases, a company is affected by the industry it operates in, the amount of debt a management team takes on, the in-house policies on paying bills, and of course economic cycles and seasonality. These factors show how different companies can be.

Inquiry Alerts are included in the Business Credit Advantage Subscription. Each time an entity orders a copy of a credit report for a company you have enrolled in Business Credit Advantage, you will be notified via an automated email alert. Inquiries are processed weekly by Experian and sent to you every Tuesday. If you have more than one company enrolled in Business Credit Advantage, you will receive individual inquiry alerts for each company.

If you don’t get email alerts, it could indicate that we have no record of the company experiencing any events that generate the credit alert triggers.

If an email we send to you bounces back as undeliverable for any reason, we will stop sending you alerts by email. Alerts are still generated, and are stored in the alert history available under the “Alerts, receipt and more” link.

In order to receive uninterrupted emails from us, please add: Monitoring@SmartBusinessReports.com, Helpdesk@SmartBusinessReports.com, and ExperianSubscriptionBilling@SmartBusinessReports.com to your “approved senders” list.

Please use the "Contact us" link found at the bottom of our Help page for more information if you’d like us to send you a test email.

No, not completely. It is suggested that you review an Experian business report on the company to be certain. The business report will indicate how slow the DBT (days beyond terms) is for the company. A review of the Uniform Commercial Code listings on the business report also will indicate how leveraged the company is getting.

In addition, it is helpful to review any public information from the Securities Exchange Commission (if the company is traded on the stock market) or in news reports that may indicate items such as gains or losses of key customers or changes in the management team.

Please use the "Contact us" link found at the bottom of our Help page for more information.

A legal alert is based on new public record filings on the company. A legal alert could be a bankruptcy, a tax lien, or a judgment. A review of the company’s business report will indicate which event pertains to the company.

A derogatory alert is based on new negative information regarding the company's obligations. This negative information could be “slow payment” comments by other suppliers, a new tradeline with a balance greater than 50 percent and more than 61 days beyond terms. It also could indicate that a tradeline or credit line has been turned over to a collection agency. A review of the company's business report will indicate which of these situations pertains to the company.

Payment warnings can refer to a few different things. It can warn that the company is becoming increasingly late with its trade payments and days beyond terms (DBT) are getting higher. It can also warn that the DBT significantly exceeds the company’s six-month historical range. Also, it is possible the company is paying later than 70 percent of other businesses in the same industry. A review of the company’s business report will indicate which of these situations pertains to the company.

Please use the "Contact us" link found at the bottom of our Help page with your request to stop future Business Credit Advantage subscription renewals. Please include specific details regarding the reason for your cancellation.

You will continue to have access to your updated Experian report and receive emailed alerts for the remainder of the current subscription period.

CyberAgent®, our priority monitoring technology, proactively detects stolen business identifiable information and compromised confidential data online. CyberAgent is the only identity monitoring solution designed for proactive cyber detection on an international level — breaking language barriers and detecting identity theft across the globe.

At any point in time, our CyberAgent technology is monitoring thousands of websites and millions of data points, alerting you if we find your business information in a compromised position online. This information is being gathered in real-time, giving you the opportunity to react quickly and take the necessary steps to protect your business.

Business identity monitoring is included automatically with your Business Credit Advantage^SM plan; it cannot be purchased separately.

The data we find comes from Internet forums and websites, web pages, dark web chat channels, hidden and anonymous web services, malware samples and more.

This monitoring tracks Internet activity for signs that the information you’ve asked us to monitor is being traded and/or sold online. This alert means that our surveillance technology has discovered information on the Internet that is a match to your monitored elements.

A sample alert may appear as: “6/18/17 The credit card ending in 3456 has been found on the dark web and may be compromised.” There will also be information in the alert email about what you should do in this case.

Ideally, our scans won’t reveal any business identity credentials found associated with your business. But if we do find something based on your configured monitoring inputs, we'll display up to 500 of these on our website for your review.

Due to the nature of the “dark web”, it is very difficult to locate the source of most data breaches. All we can tell you is that the information that you entered for business identity monitoring was found in our dark web scans. This will allow you to take steps to protect your business. Unfortunately, directing you to the source of the compromised data is often not possible.

It is recommended that you change your compromised account information wherever you have been using it.

Immediately change your passwords for websites or online accounts that use that email address at login.

Utilize smart password habits moving forward. If you reuse a password on multiple sites, your online accounts may be more vulnerable to identity thieves. Create unique and strong passwords for your accounts utilizing a mix of special characters, numbers, and uppercase and lowercase letters.

We recommend changing your payment method on those sites where that card number is being used.

Contact your card issuer to cancel the card number. If any fraudulent charges were performed, you may be able to submit a dispute for charge reversal through the card issuer.

Review your credit report for indications of identity theft.

Place a fraud alert on your credit report.

Your business phone number can be used along with other personally identifiable information (PII) elements to steal your business identity. If this is the only compromised credential that we find a match to, it is not a clear indicator of identity theft and there is likely no action to be taken.

As a precaution, change your password for online accounts that use your phone number as an authentication mechanism.

Results may include any of the following types of vulnerabilities: Denial of Service, Distributed Denial of Service, Carriage Return Line Feed Injection, Cross Site Request Forgery, Directory Traversal, DNS Hijacking, Local File Inclusion, Malware, Remote Access, Remote File Inclusion, SQL Injection, Web Distributed Authoring and Versioning Access, Web Parameter Tampering, XPath injection, Cross Site Scripting, and Zero Day Attack.

In the event of an IP address monitoring alert we recommend that your technical staff become involved to review and/or correct any issues that may have been reported. Note that Experian is monitoring the dark web for mentions of your webserver, not scanning it themselves to determine vulnerabilities; Experian makes no warranties that information found on the dark web regarding your website's security is accurate or complete.

If you have your small business website hosted with a third party such as GoDaddy, DirectNIC, Rackspace, Amazon Web Services, or through your local Internet Service Provider, monitoring of this type is not something that you need to configure since your IP address is dynamic and can change at anytime.

Immediately change the passwords for websites or online accounts that use any compromised email addresses at login.

Utilize smart password habits moving forward. If you reuse a password on multiple sites, your online accounts may be more vulnerable to identity thieves. Create unique and strong passwords for your accounts utilizing a mix of special characters, numbers, and uppercase and lowercase letters.

Update your business identity monitored fields by using the "Configure your Dark Web monitoring settings" link under the "My Company" tab of your logged in homepage.

Turn off your business identity monitoring by using the "Configure your Dark Web monitoring settings" link under the "My Company" tab of your logged in homepage.

Once on the configuration page, use the “Cancel business identity monitoring” link on the bottom of that page.

Business CreditScore Pro is the best cost-effective way to manage the financial risk or health of your suppliers or and partners. It also helps you extend credit to potential new customers by first reviewing their Experian business credit scores. Under this bulk purchase plan you'll have access to up to 30 Experian CreditScore^SM reports during each monthly cycle. These reports retail for $49.95 each.

Our annual report plan with 30 CreditScore reports per month costs only $1,495 annualy.

Experian offers both the CreditScore^SM report and ProfilePlus^SM report versions of the Business CreditScore Pro plan; options and pricing for each will be presented on the product selection page immediately following a company search.

Business CreditScore Pro provides up to 30 CreditScore reports per month (with a “Recommended Credit Limit” per location) at a fixed cost. Reports include a credit score, payment history, collection filings, sales and employee counts (when available), and liens/judgments. Reports pulled under this plan are not enrolled in monitoring and future pulls of this report count against your monthly allotment.

Experian offers both the CreditScore^SM report and ProfilePlus^SM report versions of the Business CreditScore Pro plan; options and pricing for each will be presented on the product selection page immediately following a company search.

Our retail pricing can be viewed on our 'Products and Pricing' page or on the product selection page immediately following a U.S. company search.

Yes. You can access to up to 30 CreditScore reports during each of your monthly billing cycles. Business CreditScore Pro subscribers that reach and exceed the maximum number of 30 reports in a given month are then issued individual report prices thereafter.

Experian offers both the CreditScore^SM report and ProfilePlus^SM report versions of the Business CreditScore Pro plan; options and pricing for each will be presented on the product selection page immediately following a company search.

The Business CreditScore Pro plan provides access to the Experian CreditScore report with an additional item listed as ’Recommended Credit Limit’ intended for use by credit managers. The CreditScore report includes key business facts, the business credit score, legal filings (such as liens, judgments and bankruptcies), payment summary, collection information and UCC counts.

Experian offers both the CreditScore^SM report and ProfilePlus^SM report versions of the Business CreditScore Pro plan; options and pricing for each will be presented on the product selection page immediately following a company search.

Reports pulled within this plan do not affect the target company's credit scores, nor do they generate a 'hard inquiry' on their reports.

The Business CreditScore Pro plans provide access to the Experian CreditScore report (without trade payment detail/UCC detail/inquiry detail/corporate financial information). Each CreditScore report purchased under the plan includes a link at the bottom which will present the additional data for $15 more per report.

Experian offers both the CreditScore^SM report and ProfilePlus^SM report versions of the Business CreditScore Pro plan; options and pricing for each will be presented on the product selection page immediately following a company search.

For monthly subscribers, as a general rule, we will renew your subscription on the same day of the month that the subscription was started. In cases where next month's renewal date doesn’t exist (e.g. February 31st) we’ll use the last day of that next month as the renewal date.

For annual subscribers, plans are charged by 8:00AM ET three days prior to their renewal dates.

You can see the status of your report pulls by going to the logged in home page Dashboard/Home and looking under the tab-link Other companies.

You can see the status of your reports-cycle by going to the logged in home page Dashboard/Home and looking under the tab-link Other companies

Business CreditScore Pro subscribers that reach and exceed the maximum number of 30 reports in a given month are then issued individual report prices thereafter.

No. Unused Business CreditScore Pro report requests do not get carried forward into future months.

Please use the "Contact us" link found at the bottom of our Help page to upgrade to the ProfilePlus version (with trade payment and other detail).

No. The Business CreditScore Pro plan is limited to one user account per entity.

As a general rule, the answer is No. Credit card billing is the preferred method of payment.

You can get a receipt at any time after logging in. Click on the ’Receipts’ tab-link at the top of the home page. From there you’ll be able to view, print or email your receipt.

The Business CreditScore Pro plan is available to online customers not currently under:

1. an existing offline Experian Schedule for business credit services
2. an existing offline agreement with an Experian reseller for business credit services obtained from Experian

Please use the "Contact us" link found at the bottom of our Help page with your request to stop future Business CreditScore Pro subscription renewals. Please include specific details regarding the reason for your cancellation.

You will continue to have access to additional CreditScore reports until your limit is reached or the current subscription period ends.

Our international business report sources information directly from Experian's global bureaus and Tier 1 partners around the world, providing the freshest information available.

Experian understands that cost is a critical factor when selecting an international information supplier. Our international business reports allow you to quickly locate and obtain real-time international information on millions of companies all through our easy to use Website. Experian distributes this information at additional costs required by the data source providers we work with globally.

Experian offers annual subscription plans for reports from Austria, Brazil, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

Please use the "Contact us" link found at the bottom of our Help page with your request to stop future subscription renewals. Please include specific details regarding the reason for your cancellation.

You will continue to have access to additional reports until your limit is reached or the current subscription period ends.

International developed profile reports coming from Australia and Mexico are prepared once they have been ordered.

International developed profile reports generally take 1 to 10 business days to produce.

The cost of obtaining these reports doesn't permit Experian to discount them.